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Charge 2 is showing the wrong time

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I have put my Fitbit into the right time zone, and my charge 2 is still displaying the wrong time after syncing several times. I have deleted the app and then added it back in in my watch is still displaying the wrong time

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Hi there, @bopper. It's nice to see you around the Fitbit Community Forums. It's sad to hear that your Charge 2 is still showing the wrong time even after syncing. I will be glad to help you with this! 

As you already know, the time will be wrong if your Charge 2 hasn't synced recently or it has been unpaired from your Fitbit account as your Fitbit device uses the time of the device you're syncing with. To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. 

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?


If the issue is still not solved, but you can confirm that your Fitbit device is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Hi there, @bopper. It's nice to see you around the Fitbit Community Forums. It's sad to hear that your Charge 2 is still showing the wrong time even after syncing. I will be glad to help you with this! 

As you already know, the time will be wrong if your Charge 2 hasn't synced recently or it has been unpaired from your Fitbit account as your Fitbit device uses the time of the device you're syncing with. To make sure your Fitbit device has recently synced, go to your Fitbit app and tap the Today tab, and then tap Devices. 

If by any chance you run into syncing issues, please see Why won't my Fitbit device sync?


If the issue is still not solved, but you can confirm that your Fitbit device is syncing,  I recommend changing your time zone to a completely different one, sync your device, put the correct time and sync again. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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