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Charge 2 issues......getting frustrated

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‎07-31-2019 05:28 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-31-2019 05:28 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

Hello all, hoping you can help me.....

 

So i bought a Charge 2 off Ebay (i can feel you all rolling your eyes now) and i am having issues syncing to my Huawei P10 Lite. I've tried all the trouble shooting, rebooting, reinstalling, turning on and off. The watch is'nt even showing time, just what im presuming is the loading screen (a phone with the logo and the set up address). When i reboot the watch it gives me these numbers, guessing its the version numbers 22.53.04. Please can anyone help me before i lose the will to live 

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2 REPLIES 2

‎08-01-2019 23:46

‎08-01-2019 23:46

I do not think your phone is supported yet

 

Check here

Supported Phones

 

Im sure it will be at some time

 

Community Council Member

Wendy | CA | Moto G6 Android

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‎08-02-2019 09:35

In response to WendyB

‎08-02-2019 09:35

Your watch will not be able to sync until it has been setup. 

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