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Charge 2 just stopped working

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‎07-08-2019 15:24 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

‎07-08-2019 15:24 - last edited on ‎09-08-2020 14:54 by Fitbit Moderator

My Charge 2 just stopped - it is not for lack of battery charge.  I was golfing and it rained for a little while - could the water completely stop the function?  

 

 

Moderator edit: updated subject for clarity

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‎07-09-2019 07:45

‎07-09-2019 07:45

@Dwill10, welcome! It's good that the community is growing! 

 

Let me help you with your unresponsive Charge 2. Your device isn't swim proof but it should withstand a sweaty training or a mild rain. I suggest you restart your tracker by following these instructions.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-09-2019 07:55

In response to AlvaroFitbit

‎07-09-2019 07:55

I am having the same issue. I followed the restarting instructions and it will vibrate but nothing else happens. 

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‎07-10-2019 04:55

In response to AlvaroFitbit

‎07-10-2019 04:55

I followed the instructions and there is no response by my Charge 2.

Sent from Mail for Windows 10
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