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Charge 2 - lost data sync

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‎05-01-2020 08:34 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎05-01-2020 08:34 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

After an number of resets I am still having this problem and all my recorded data is no longer available to view within the App - Any ideas? 

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‎05-02-2020 06:37

‎05-02-2020 06:37

I'm not sure if you did a restart, or reset? 

Is your tracker still connected to your Fitbit account? 

Are you logged into the right account? 

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