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Charge 2 not automatically syncing with Samsung Galaxy 9 +

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‎10-07-2020 13:37

‎10-07-2020 13:37

I have a Charge 2 and Samsung Galaxy S9+. The Charge 2 used to sync with the app on my phone throughout the day but has stopped doing so about 2 or 3 months ago. I used to see a setting called "All day sync" in the app but don't see that any longer. Does anyone know how to fix this? I get upset with others in my Fitbit Challenges for not syncing for several hours but then I see I am doing the same thing so maybe they are having the same problem I am.

Thanks,

Don

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‎10-07-2020 17:14

‎10-07-2020 17:14

I am having similar issues with my Charge HR. Right now it won't even sync with my dongle on my PC either. I see no way to update the software on the device and am wondering what the issue may be.

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