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Charge 2 not charging

‎12-24-2025 10:01 - last edited on ‎12-24-2025 14:27 by Fitbit Moderator

‎12-24-2025 10:01 - last edited on ‎12-24-2025 14:27 by Fitbit Moderator

I've been charging my Charge 2 and its showing its full, but when I take it out of the charger, it doesn't want to    turn on.  

 

Moderator edit: clarified subject.

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‎12-24-2025 14:26 - edited ‎12-24-2025 14:27

‎12-24-2025 14:26 - edited ‎12-24-2025 14:27

A warm welcome to the community forums @valoriaa. 

Thank you for taking the time to share with me these details regarding your Charge 2. 

Please, make sure to follow the steps listed in this help article: Why isn't my Fitbit device's battery charging?

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‎12-25-2025 13:46

‎12-25-2025 13:46

@valoriaa   The Charge 2 is an older model, now a legacy device.  All Charge 2 batteries are 8-10 years old.  These batteries have a lifespan and can degrade even in storage.

I think your battery is dead.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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