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Charge 2 not charging!

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‎11-28-2020 01:36

‎11-28-2020 01:36

Hello, my fitbit charge 2 has stopped charging. When I put it on charge before, the charging icon would appear, now it appears momentarily or not at all. Please help?

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‎11-29-2020 03:23

‎11-29-2020 03:23

Try going through Fitbit's troubleshooting guide for charging issues at Help article: Why isn't my Fitbit device's battery charging?

 

If those tips don't help then, as it says at the end of the guide, it's probably best to contact customer support. If they can't fix it they can check your warranty status and advise on your options.

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