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Charge 2 not charging

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‎07-11-2023 02:00 - last edited on ‎07-13-2023 12:27 by Fitbit Moderator

‎07-11-2023 02:00 - last edited on ‎07-13-2023 12:27 by Fitbit Moderator

Having used a fitbit for years, it recently died...about 3 weeks ago. I can't charge it and it is sitting on a shelf, while I decide on a replacement. Weekly stats email is still coming and saying i have done thousands of steps in this time. Some days no steps, others 10,000. Absolute joke. So disappointed. I won't be replacing. 😞

 

Moderator edit: clarified subject.

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‎07-13-2023 13:58 - edited ‎07-13-2023 13:58

‎07-13-2023 13:58 - edited ‎07-13-2023 13:58

It's good to see you as a new member of the community @DenBer18

Thanks for providing the details regarding your tracker. 

Please, let me know if you have followd the steps suggested in this article.

Regarding the emails that you are receiving, have you set up before the feature called mobile track?

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