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Charge 2 not counting ANY steps

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‎06-07-2019 11:46 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

‎06-07-2019 11:46 - last edited on ‎09-08-2020 15:47 by Fitbit Moderator

My new fitbit charge 2 isn't counting any steps, it just reads 0 despite walking around.

Can anyone help? 🙁

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‎06-07-2019 13:33

‎06-07-2019 13:33

Welcome to the forums!

 

Have you set it up?

To download software or App

To set it up

If you have trouble see this Article on Why cant I set up my Fitbit?

 

Let us know how it goes!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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