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Charge 2 not counting my steps

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‎08-11-2019 07:50 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-11-2019 07:50 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

For a couple of weeks now, my Charge 2 seems to freeze and is not counting my steps. It is also no syncing all day. It's aggravating and when is the fix?

 

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‎08-11-2019 08:36

‎08-11-2019 08:36

I’ve not got a solution but am experiencing the same problem.

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