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Charge 2 not responding

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‎03-05-2019 06:39 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-05-2019 06:39 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Charge 2 is not responding to restart.  Shows it has a charge, but nothing on face at all.  Can not sync.

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3 REPLIES 3

‎03-05-2019 08:02

‎03-05-2019 08:02

Contact Customer Support.

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‎03-05-2019 10:33

‎03-05-2019 10:33

Same issue my Charge 2 does not show anything on the screen. I cleaned it and started and restarted it but still nothing on the screen. Called Fitbit and they could only offer me a discount on a new Fitbit.

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‎03-06-2019 10:22

In response to firstjohn

‎03-06-2019 10:22

Thanks firstjohn.  I am going to save the time of calling customer support and start looking for other options.  This is the third Fitbit I have had.  All with similar problems.  I appreciate the response.

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