01-15-2021 07:00
01-15-2021 07:00
My Charge 2 will not show text notifications. I’ve tried all the recommended fixes - deleting and re-adding, ensuring all the iPhone and Fitbit notifications are correct per the instructions Fitbit released - SEVERAL TIMES, updating, restarting, deleting the app.
01-18-2021 03:38
01-18-2021 03:38
@Meliss087 It's good that the community is growing!
Sorry to hear about this and thank you for troubleshooting this issue. I suggest you clear the link between your phone and your tracker by doing the following (that includes some steps that you have already tried):
Let me know how it goes.
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01-20-2021 17:09
01-20-2021 17:09
Unfortunately, that didn’t work either. Any other ideas?
01-21-2021 09:20
01-21-2021 09:20
@Meliss087 thank you for your reply.
Since the issue persists I have created a ticket so our Support team can further assist you via email.
Let me know how it goes.
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