help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 not syncing with computer

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-19-2019 12:01 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎02-19-2019 12:01 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

Fitbit Charge 2 has suddenly stopped syncing with my computer. Fine until today, now just says my Bluetooth off!   Anyone any ideas...….. ty

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
1 REPLY 1

‎02-20-2019 05:09

‎02-20-2019 05:09

@flipper12  Welcome! It's great to see you around! Sorry to hear that your Charge 2 isn't syncing with your computer. Go to your computer's bluetooth settings and remove all devices listed there. Restart your computer and restart your device. You can find additional instructions here. 

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes