Charge 2 not syncing - Fitbit Community

Charge 2 not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

Kagure

7 0 1

My charge 2 has refused to synchronize for a while now, I have uninstalled with no success. Please help

GWK

Best Answer

1 REPLY 1

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17600

The usual things to try when you get syncing issues are:

restart phone
restart fitbit using this procedure: Help article: How do I restart my tracker?
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
if none of that works then contact customer support: contact.fitbit.com

Best Answer