Charge 2 not syncing - Fitbit Community

Charge 2 not syncing

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Mazej222

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Charge 2 not syncing since I updated!!

Moderator edit: updated subject for clarity

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AlvaroFitbit

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@Mazej222 Welcome! It's good that the community is growing!

Let me help you with your Charge 2 not syncing. Which phone are you using? Is it compatible? You can try the following:

Go to your phone's bluetooth settings and remove all devices listed there.
Restart your phone and restart your device.
Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.
You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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