Charge 2 not tracking exercise properly

[mt1982]

Over the last week, my Charge 2 has not tracked exercise properly. I’ve had it for 8 months and it has been fine. Instead of tracking my hour-long walks and sports, it just comes up with small periods of activity with low heart-rates and classes them as ‘elliptical’ exercise. I’ve checked App Store and it is up to date. Any idea what’s up?

[SunsetRunner]

See if a Restart will correct the problem.  Do it several times if necessary.

[JeniJeni]

My Charge 2 has been doing the same thing and only recently started - it had been fine until about a month ago.  It was classing my hour long walk as three separate walks.  It has now not recognised my daily walk which is over an hour.  Yesterday I walked over 12000 steps in less than 2 hours and it has counted the steps in my daily count but says I did not complete any exercise that day.  It has done ths 4 times now in the past month. 

[shaikh]

The summary of my exercise has not been displayed on exercise window since 11th November. How can I get the same. I havebeen using charge 2 tracker.

[JeniJeni]

No idea but if you work it out please let me know.  Thanks

[obxjen]

I have been having a similar issue. I start a workout and select it on my fitbit watch but, at the end of the workout, it says that I haven't burned any calories or taken any steps. This is after an hour long bootcamp. Just started happening. Makes no sense to me!