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Charge 2 not updating time

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‎07-12-2021 14:07 - last edited on ‎07-12-2021 16:08 by

‎07-12-2021 14:07 - last edited on ‎07-12-2021 16:08 by

Hey Marco, 

 

I am having the exact same problem with a Charge 2 HR. Ever since syncing my fitbit in Michigan, I have been unable to get my fitbit back on Central time here in Minnesota. My other activities and steps are syncing fine, just not the time of day. 

 

 

Moderator edit: subject for clarity 

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‎07-12-2021 16:07

‎07-12-2021 16:07

Welcome to the Fitbit Community, @martymarmar.

 

Thank you for joining the thread and sharing that you're experiencing the same issue with your device. I appreciate your efforts. I was able to see that you have already contacted our Support team regarding this. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. You can check our complete troubleshooting tips in How do I change the time on my Fitbit device? 

 

By the way, I've moved your post to Other Charge Trackers board so we can keep our forums organized.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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