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Charge 2 not vibrating

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My fitbit won't vibrate for calls or texts or show it on my fitbit I have reset it and gone in to the settings nothing works. I am not happy spending the amount of money and it doesn't work 

 

 

Moderator edit: updated subject for clarity

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@Scroteau Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Charge 2 not vibrating and thank you for troubleshooting this issue. Please long press the button on your Charge 2 to see if it is in the Do not disturb mode. If it is then turn it off so it will vibrate on notifications.

Let me know how it goes.

Alvaro | Community Moderator

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The notifications is turned on

Sent from Yahoo Mail on Android
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I have done this still doesn't work

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