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Charge 2 not working properly

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Can someone help me, my Fitbit charge2 has suddenly gone crazy, it’s basically flickering through all the programs and draining the battery. What should I do?

 

Moderator edit: Subject for clarity 

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Hello @Yayo123, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for the details that were shared. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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