Charge 2 notifications not clearing

[Marzo1]

My charge 2 notifications icon is always read and says I have one notification however when I click on it there have been no new notifications since June. Any suggestions please? 

[lakegirllk]

No suggestions, a number of us are having this problem. I updated my phone operating system and it seemed to go away for a day or so but I think it was because I was getting legitimate messages. It’s back to being on all the time again. Notify Fitbit. If enough of us complain about it maybe they will address it.

[Marzo1]

Thanks for your reply. I’ll do that now

Sent from my iPhone

[HeydyF]

Hey guys, @Marzo1 and @lakegirllk, I hope you are doin' fine! The red dot that you are looking on the notifications tab on the Fitbit app, even though you have no notifications, is an issue that our team is aware of and working in order to fix it, so please be patient. 😉 

I will appreciate your understanding! 

[Marzo1]

Not a problem. Thanks for replying.

Sent from my iPhone

[HeydyF]

You are more than welcome @Marzo1! Let me know if you have further questions or comments. 😉 

I'll be around! 

[lakegirllk]

Thank you for letting us know! We hope the team is able to figure out a fix.

[HeydyF]

Thanks for the reply @lakegirllk! Yes, I hope this get resolved soon. I will let you know if I have some updates. 

Have a nice day!