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Charge 2 pixelated display

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‎12-01-2020 14:38

‎12-01-2020 14:38

I have a charge 2 that I absolutely love. Recently the screen became pixelated and I can no longer read any information on the screen. I tried restarting the watch several times but nothing changed. I'd love to see it get repaired and continue using it. How can I make that happen? Thank you so much.

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‎12-02-2020 03:39 - last edited on ‎04-30-2025 10:46 by Fitbit Moderator

‎12-02-2020 03:39 - last edited on ‎04-30-2025 10:46 by Fitbit Moderator

@Quattro.Gatti Welcome to the Fitbit Community!

Let me help you with your Charge 2 screen not working and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

Let me know how it goes.

Alvaro | Community Moderator

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