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Charge 2 screen blank

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‎07-21-2019 10:55 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

‎07-21-2019 10:55 - last edited on ‎09-08-2020 14:11 by Fitbit Moderator

My fitbit charge 2 has just went to a blank sceeen... its fully charged the green lights r on and its still teaclin my steps etc.. tried reboot its jtat grwy fuzzylines. It vibrates an all.. its syncing to the app on my galaxy s8. I got thiz as a gift amd i am annoyed 

 

 

Moderator edit: updated subject for clarity

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‎07-22-2019 11:27 - last edited on ‎03-21-2025 08:58 by Fitbit Moderator

‎07-22-2019 11:27 - last edited on ‎03-21-2025 08:58 by Fitbit Moderator

@Liza82, welcome! It's nice to have you on board!

Let me help you with your Charge 2 screen not working and thank you for restarting your device. Since the issue persist please let our Support team know so they can further assist you. I noticed that you already have a ticket with them so keep working with the team to find a solution.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-22-2019 11:35

In response to AlvaroFitbit

‎07-22-2019 11:35

Nothin is hapening.. iv tried everything. 

Sent from Yahoo Mail on Android
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‎07-23-2019 21:02

‎07-23-2019 21:02

I have a fit-bit Charge two, initially the screen was a mirror image, then within an hour it went blank/black. I tried all the things on the internet like connect the charge hold the button, could feel the vibration, but the screen was blank. The two green lights are on, on my cell I see it does sync and collect data, but again my screen is blank.

Any suggestions for a fix would be appreciated. Thank you

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