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Charge 2 screen is blank

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‎06-18-2021 23:01 - last edited on ‎06-19-2021 07:11 by Fitbit Moderator

‎06-18-2021 23:01 - last edited on ‎06-19-2021 07:11 by Fitbit Moderator

My Fitbit 2 went on the charge last night and now the screen won’t turn on I’ve tried restarting it but still nothing is showing the green lights at the back are on and vibrates just not the screen.

 

 

Moderator edit: updated subject for clarity

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‎06-19-2021 07:10 - last edited on ‎02-10-2025 11:09 by Fitbit Moderator

‎06-19-2021 07:10 - last edited on ‎02-10-2025 11:09 by Fitbit Moderator

@ruthcampion07 Welcome to our Fitbit Community. Regarding the screen issue that your Charge 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

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