help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 2 screen showing backwards

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-07-2018 09:46 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎03-07-2018 09:46 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Everything on the screen is backwards and upside down 

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
5 REPLIES 5

‎03-07-2018 10:12 - last edited on ‎03-12-2018 07:36 by Fitbit Moderator

‎03-07-2018 10:12 - last edited on ‎03-12-2018 07:36 by Fitbit Moderator

Do a RESTART, Teresa.  Do it several times if necessary.

Best Answer

‎03-12-2018 07:37

In response to SunsetRunner

‎03-12-2018 07:37

@Teresagolf It's great to see that you've visited the Fitbit Community! Did you try the restart suggested by @SunsetRunner? Did it help or are you still seeing the same issue? Any chance you can share a picture of your tracker if you are still having this issue?

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer

‎03-12-2018 07:51

‎03-12-2018 07:51

Sounds to me like you just have it turned the wrong way to get the button on the side you want it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎03-06-2019 07:16

‎03-06-2019 07:16

THANK YOU!!!!!!!!!!!! I charged my Charge 2 overnight and woke to everything being backwards. Resetting it worked like a charm! 

Best Answer

‎03-23-2019 16:56

In response to KarenMcKee

‎03-23-2019 16:56

@KarenMcKee  Welcome to the Fitbit Community! I hope you're doing well!

 

Sorry to hear that your screen was backwards and for the late reply. Thank you so much for trying the suggestions and for confirming that they worked for you as it may help other members in the same situation.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes