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Charge 2 screen showing backwards

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‎03-07-2018 09:46 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

‎03-07-2018 09:46 - last edited on ‎09-08-2020 18:54 by Fitbit Moderator

Everything on the screen is backwards and upside down 

 

 

Moderator edit: updated subject for clarity

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5 REPLIES 5

‎03-07-2018 10:12 - last edited on ‎03-12-2018 07:36 by Fitbit Moderator

‎03-07-2018 10:12 - last edited on ‎03-12-2018 07:36 by Fitbit Moderator

Do a RESTART, Teresa.  Do it several times if necessary.

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‎03-12-2018 07:37

In response to SunsetRunner

‎03-12-2018 07:37

@Teresagolf It's great to see that you've visited the Fitbit Community! Did you try the restart suggested by @SunsetRunner? Did it help or are you still seeing the same issue? Any chance you can share a picture of your tracker if you are still having this issue?

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-12-2018 07:51

‎03-12-2018 07:51

Sounds to me like you just have it turned the wrong way to get the button on the side you want it.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎03-06-2019 07:16

‎03-06-2019 07:16

THANK YOU!!!!!!!!!!!! I charged my Charge 2 overnight and woke to everything being backwards. Resetting it worked like a charm! 

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‎03-23-2019 16:56

In response to KarenMcKee

‎03-23-2019 16:56

@KarenMcKee  Welcome to the Fitbit Community! I hope you're doing well!

 

Sorry to hear that your screen was backwards and for the late reply. Thank you so much for trying the suggestions and for confirming that they worked for you as it may help other members in the same situation.

 

I'll be around.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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