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Charge 2 shows yesterday's data

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‎07-21-2019 03:29 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-21-2019 03:29 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

My fitbit Charge 2 has not rolled over to today: is showing yesterday's data. I have tried to reset it (plugging it in and holding the button) but it doesn't reset. 

 

 

Moderator edit: updated subject for clarity

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‎07-22-2019 11:14 - last edited on ‎03-21-2025 08:59 by Fitbit Moderator

‎07-22-2019 11:14 - last edited on ‎03-21-2025 08:59 by Fitbit Moderator

@Jan1104, welcome! It's great to see you around! Sorry for the delay in my reply.

Let me help you with your Charge 2 showing the previous day data and thank you for restarting your device. This may happen when there is a change in timezone (due to travel or DST changes).  In general as you mentioned you can restart your device as this will help it reset the following midnight but it won’t remove the steps from the affected date.

Let me know how it goes.

Alvaro | Community Moderator

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