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Charge 2 sleep data missing

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‎02-12-2021 20:39 - last edited on ‎02-14-2021 11:45 by

‎02-12-2021 20:39 - last edited on ‎02-14-2021 11:45 by

All sleep data from oct 18 thru Feb 7 is Missing?

 

 

Moderator edit: subject for clarity 

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‎02-14-2021 11:45 - edited ‎02-14-2021 11:46

‎02-14-2021 11:45 - edited ‎02-14-2021 11:46

Hi @Dtherrian, it's nice to see you again in our Community Forums. 

 

Thanks for the details shared in your post. I would like to confirm if you're able to swipe up after tapping the Sleep tile to see your previous sleep logs? Meanwhile, I recommend doing the following:

 

  1. Log out from the Fitbit app.
  2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  3. Force quit the Fitbit app.
  4. Reboot your phone.
  5. Open the Fitbit app and log back in to your account.
  6. Sync your Fitbit and check your details.

I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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