Charge 2 steps missing from Work Week Hustle

[CatLady90]

Hello,

I have over 5,000 steps missing from my Work Week Hustle challenge.

My Charge 2 battery died and when I was able to sync it again, it showed I had walked over 5,000 steps the yesterday.  However, only TODAY's steps are showing up.  

I have restarted my Fitbit

I have logged out and back in on the app

i have deleted and reinstalled the app

I have restarted by phone

Nothing has fixed the problem.

Is there a way to add yesterday's steps in?

Thanks

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@CatLady90 Welcome! It's great to see you around! 

Let me help you with your challenge steps and thank you for troubleshooting this issue. Do you have any manually logged activities? Or third party apps linked to your account? These won't be reflected on your Challenges. Also follow these suggestions to improve your Challenges experience. You could also try leaving the challenge and joining it again.

Let me know how it goes.

[CatLady90]

There are no third party apps, and I left the challenges and rejoined, but
I am still missing steps

--


[image: --]

Cameran Smith
[image: http://]about.me/cam_marie9012

[CatLady90]

There are no manually logged activities or third part apps, but I did try leaving the challenges and rejoining them.  That did not work.