Charge 2 stopped syncing

[HokeyCokey]

My Charge HR2 is a few weeks out of warranty and has stopped syncing. Have tried everything but no luck. 

Original watch was replaced after 6 months as strap broke (known design flaw).  Does anyone know if the warranty starts again when replaced? I’m really hoping it does as the watch is useless if I am unable to sync it. 

[SteveH]

I'm afraid the warranty doesn't start again - the replacement is only under warranty for the remainder of the original warranty period.

I know you say you have tried everything but, just in case, here are the usual steps I recommend for troubleshooting syncing issues. Hopefully there will be something there you have yet to try:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com

[HokeyCokey]

Thank you very much for your reply. Having left my Fitbit overnight and by
some sheer fluke, it has just paired with my phone. Happy days, I hope.