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Charge 2 stuck on setup screen

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‎05-27-2025 06:10 - last edited on ‎06-04-2025 14:22 by Fitbit Moderator

‎05-27-2025 06:10 - last edited on ‎06-04-2025 14:22 by Fitbit Moderator

How to set this thing up since it's stuck on that screen?

 

Moderator edit: clarified subject.

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‎05-27-2025 15:04

‎05-27-2025 15:04

Hi @Tammywashere.  Here is a link to Fitbit's Help article How do I set up my Fitbit device?   You wrote that it is stuck on the set up screen.  What steps have you taken so far? 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎06-04-2025 14:20 - edited ‎06-04-2025 14:22

In response to LZeeW

‎06-04-2025 14:20 - edited ‎06-04-2025 14:22

Hi @Tammywashere. Welcome to the community forums. 

Thank you for sharing the inquiry with us about this difficulty that you are experiencing with your Charge 2. 

I'm not sure if you are still experiencing issues in order to set up the device. If so, take a look at the following points:

Why can't I set up my Fitbit device?

Thanks for your time to help @LZeeW. 

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