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Charge 2 syncing sleep data issue

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‎08-02-2021 07:40 - last edited on ‎08-04-2021 06:13 by Fitbit Moderator

‎08-02-2021 07:40 - last edited on ‎08-04-2021 06:13 by Fitbit Moderator

I wear my charge 2 to bed but it rarely synchs with sleep data. I have to keep trying to synch it manually and it's hit and miss if I'll get the data!

 

 

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‎08-04-2021 06:12

‎08-04-2021 06:12

@BronnyC It's great to see you in our Fitbit Community. Regarding the sleep tracking and syncing issue that your Charge 2 has experienced, I appreciate the time spent trying to find a solution.

 

Please restart your Charge 2 as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep.

 

Finally, monitor your tracker and see if it syncs your sleep data properly.

 

Hope this helps.

JuanJo | Community Moderator

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