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Charge 2 won't charge

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‎03-18-2024 21:05 - last edited on ‎03-20-2024 08:26 by Fitbit Moderator

‎03-18-2024 21:05 - last edited on ‎03-20-2024 08:26 by Fitbit Moderator

I have a charge to not charging. It vibrated like it normally does when I put charger on and to my surprise when it was taken off ,totally dead, won't do anything now when put on charger. Cleaned contacts. I know rechargeable batteries have a life span but my charge usually last 3-4 days off one charge. I would think if batteries were the issue it would just not hold a charge for long?

Moderator Edit: Clarified subject

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‎03-20-2024 09:40

‎03-20-2024 09:40

Hi @Daisey357. Welcome to the community forums. 

Thank you for taking the time to share the details regarding this inconvenience. Thank you for trying to fix it on your own. 

Please, make sure to follow all the steps listed in the help article: Why isn't my Fitbit device's battery charging?

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