Charge 2 won’t hold charge

[jenmm]

I’ve had my Charge 2 for roughly two years.  I wear it and use it everyday.  This morning, I went to check the time and nothing, even though I charged it last night. I put it on the charger for 2 hours and when I took it off, it said full charge.  I wore it for 15 minutes, went to check the time and it was dead already.  I plugged it in and there was an “i” on the screen.  

Does this mean my battery is shot?  I’m really disappointed.  I really liked my Fitbit.

[keither_2000]

I have had the same problem.  This past weekend I noticed my Fitbit was dead.  I had just charged it on Friday.  I gave it a full charge Monday morning.  Tuesday morning I get the notice that my Fitbit battery is very low.  I has been only 24 hours.  Is my Fitbit dying?

[SunsetRunner]

try disconcerting from app and reconnect or try to reset the fitbit before charging

[Isabelle-Claude]

Hello, 

Mine is doing the same.

I did try to reset, nothing, charging it again: not working

Making certain it is plugged in properly and clean: does not work 😞

[keither_2000]

I plugged in my dead Fitbit Charge 2 this morning when I arrived at work (0700) and by 1230 it was dead again.  I wonder if Fitbit has any trade in programs to update when products stop working.

[LizLR]

Mine is also about 2 years old - over the past week or two, a full charge lasts a progressively shorter time - it used to last about a week, now down to under 24 hours. 

[Conservator]

Mine is also about two years old. I charged it last night and it lost its power very quickly. I noticed the two green lights on the back were very bright and stayed on. 

Has there been an update that has not worked.