Charge 2 won't pair with my android

[LMartin9]

After having problems syncing my Fitbit to my android, I removed it from my profile in hopes of repairing the issue...now it won't even pair.  I get as far as getting the code to enter but then nothing.  Help! 

[SteveH]

Removing a fitbit from your profile is not recommended - unless as a last resort - as it can lead to the loss of unsynced data.

The usual things to try when you get syncing / connection issues are:

• restart phone
• restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
• if none of that works then contact customer support: contact.fitbit.com