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Charge 2 won’t stop vibrating

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‎08-31-2020 01:04 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎08-31-2020 01:04 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

Hi there,  my charge 2 won’t stop vibrating. It started when I put it on charge and now it vibrates constantly. I have reset it about 5 times but it still does it. I have had it for about a year and a half, but given the cost I’m reluctant to buy a new one after such a short space of time. Can anyone help? 

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3 REPLIES 3

‎09-01-2020 08:59

‎09-01-2020 08:59

@Sashasals Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your Charge 2 constantly vibrating and thank you for troubleshooting this issue. Since the issue persists I have created a ticket so our Support team can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-24-2021 17:05

‎03-24-2021 17:05

My charge 3se started doing this 3 days ago, it stopped, then did it again today and now it won't charge. It's only 15 months old and the screen has already failed. Needless to say I'm not very happy

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‎03-25-2021 08:35

In response to SueHK

‎03-25-2021 08:35

@SueHK Thanks for stopping by! 

 

Sorry to hear about this. You can follow these instructions to help your device charge. For the continues vibration please restart your tracker.

 

Hope this helps.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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