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Charge 2 won’t sync when not plugged in

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‎03-14-2022 21:25

‎03-14-2022 21:25

My charge2 won’t sync when removed from the power source. Since it gets switched off when removed from the charger it obviously not syncing. Not sure if this is hardware or a firmware issue. Please help

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‎03-16-2022 12:33 - last edited on ‎05-28-2024 05:55 by Fitbit Moderator

‎03-16-2022 12:33 - last edited on ‎05-28-2024 05:55 by Fitbit Moderator

Welcome to the Fitbit Community, @Deepakalta. Thank you for letting us know that your Charge 2 won't sync when you remove it from the power source. 

I noticed that you already got in touch with our Support Team and that they are assisting you.

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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