12-01-2020 02:10
12-01-2020 02:10
I even brought a new charger but still not working?
12-01-2020 02:34
12-01-2020 02:34
Have a look at Fitbit's troubleshooting guide for charging issues at Help article: Why isn't my Fitbit device's battery charging?
If those tips don't help then, as it says at the end of the guide, it's probably best to contact customer support.
12-01-2020 06:50
12-01-2020 06:50
@AMorgan80 It's nice to have you on board!
Let me help you with your Charge 2 not charging and thank you for trying a new charger. As @SteveH said you can try Fitbit's online instructions that he shared with you. I would like to know the results of this or if you need further assistance as I could create a ticket with Support on your behalf.
I look forward to your reply.
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