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Charge 2 wont charge

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‎12-01-2020 02:10

‎12-01-2020 02:10

I even brought a new charger but still not working? 

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‎12-01-2020 02:34

‎12-01-2020 02:34

Have a look at Fitbit's troubleshooting guide for charging issues at Help article: Why isn't my Fitbit device's battery charging?

 

If those tips don't help then, as it says at the end of the guide, it's probably best to contact customer support.

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‎12-01-2020 06:50 - last edited on ‎04-30-2025 10:49 by Fitbit Moderator

In response to SteveH

‎12-01-2020 06:50 - last edited on ‎04-30-2025 10:49 by Fitbit Moderator

@AMorgan80 It's nice to have you on board!

Let me help you with your Charge 2 not charging and thank you for trying a new charger. As @SteveH said you can try Fitbit's online instructions that he shared with you. I would like to know the results of this or if you need further assistance as I could create a ticket with Support on your behalf.

I look forward to your reply.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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