04-10-2019
13:22
- last edited on
09-08-2020
16:45
by
MatthewFitbit
04-10-2019
13:22
- last edited on
09-08-2020
16:45
by
MatthewFitbit
My charge 2 has strangely lost 2,000 steps and 20 minutes of exercise and I don’t know how or why, has anyone had this happen to
Did you manually log an activity? If so, that overwrites any data that was already recorded during that time.
Best AnswerGenerally, manually logging an activity is meant just for times when you were not wearing the tracker, though I realize people often want to use that for when an activity was not automatically recognized. When you manually log the activity, it takes a guess from the parameters you input for the logging. If you delete the activity you logged, you would get back the data that seems to be lost.
Best Answer