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Charge 3 001 Error

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‎04-13-2023 03:37

‎04-13-2023 03:37

Hi All.

My Charge 3 has not been used in a couple of months and now shows the Fit Bit logo and 001 on screen.

I have tried the short and long reset without success. if I connect to the charging station and press the button, it vibrates for around 10 seconds then stops, nothing on the display. The screen then stays blank for any length of time (from a few seconds to minutes). Sometimes it will vibrate for around 10 seconds the go silent for around 20seconds then vibrate again (and so on) if I hold the button continuously, it seems to do different things at different times. It will not pair with my phone anymore either.

Can anyone shed any light on this or do I just file it in the bin!

Thanks 

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‎05-05-2023 01:06

‎05-05-2023 01:06

Please restart your tracker and if this process doesn't work, perform a long restart by doing the following: Plug the device into the charging cable. While the device is plugged into the charging cable, hold the button down for 15 seconds. Remove your finger from button.

 

 

Regards,

Diana

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