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Charge 3 Black screen issue

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‎06-19-2020 06:47 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

‎06-19-2020 06:47 - last edited on ‎09-16-2020 10:17 by Fitbit Moderator

Charge 3 won’t display just a black screen.

it syncs with account and vibrates.

have tried reset several times and the clock face change. Still nothing just a black screen. Help

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‎06-30-2020 18:57

‎06-30-2020 18:57

Welcome to the Fitbit Community @ACat64.

 

I'm sorry to hear that your Fitbit Charge 3 won't display your data. Thank you for the information provided and for trying to resolve the issue before contacting.

 

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support as soon as possible. Thank you for your patience.

 

If you have any question, please let us know.

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