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Charge 3 - Black screen

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‎07-09-2020 20:18 - last edited on ‎09-16-2020 08:43 by Fitbit Moderator

‎07-09-2020 20:18 - last edited on ‎09-16-2020 08:43 by Fitbit Moderator

I received a replacement Charge 3 about 8 months ago, but I thought it would be smarter to wait for the first one to completely die (died after 10 months), and now within the first few weeks of using the replacement, the screen is completely dead.

It still vibrates and looks like the sensors are still working.

I restarted it, but that didn't help.

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‎07-10-2020 01:00

‎07-10-2020 01:00

I am having the same issue my screen is blank and I only bought it in February 2020. The watch tracks everything but the screen will not work. I have rest the watch and charged it full and then reset but this does not work either. Can you please advise what I do next. Thank you 

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