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Charge 3 Blank Screen

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‎09-23-2020 08:11 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

‎09-23-2020 08:11 - last edited on ‎09-23-2020 17:42 by Fitbit Moderator

I’ve owned my Fitbit for about a year. A few weeks ago it started to display in a distorted manner. Then, it stopped displaying at all. I have tried resetting several times. Initially it would at least vibrate, but it doesn’t even do that anymore. I have the latest version of firmware. It still syncs to my phone - just no display on the watch itself. What do I do?

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‎09-23-2020 08:46

‎09-23-2020 08:46

Mine just went out today, September 23,2020. Perhaps has something to do with the new iPhone 14 update 

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‎09-24-2020 12:18

In response to SdsuSha

‎09-24-2020 12:18

If you updated the firmware on your Charge 3 recently, there is a strong chance it has something to do with that actually.  I had the same thing happen with my Charge 3 after updating the firmware, and I am using an android phone, so don't think it has anything to do with the IPhone IOS.

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