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Charge 3 Blank Screen

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‎05-30-2021 21:29 - last edited on ‎05-31-2021 04:34 by Fitbit Moderator

‎05-30-2021 21:29 - last edited on ‎05-31-2021 04:34 by Fitbit Moderator

Blank screen on charge 3. I reset but all that ever shows on screen is a smiley face. That’s it. 

 

 

 

 

Moderator edit: subject for clarity

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‎05-31-2021 04:39 - last edited on ‎08-15-2024 11:10 by Fitbit Moderator

‎05-31-2021 04:39 - last edited on ‎08-15-2024 11:10 by Fitbit Moderator

Hello @toddstringer. Welcome to the community forums. 

Thank you for the detailed information and for the troubleshooting steps you've tried prior to posting. At this time, I'd like to let you know that there are some additional tips and suggestions that can be found in this thread. But if the issue persists, my best recommendation is to contact our Support Team for further assistance and you can contact them by clicking the link provided in the thread above on the first post, or you can click here to get connected. 

Make sure to explain the inconvenience and mention the troubleshooting steps that were performed, this way they can assist you from there. 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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