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Charge 3 Blank screen

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‎06-21-2021 03:32 - last edited on ‎06-21-2021 11:48 by Fitbit Moderator

‎06-21-2021 03:32 - last edited on ‎06-21-2021 11:48 by Fitbit Moderator

I have reboot the Fitbit and the smiley face appears and I have also changed the clock face.  Fitbit it still syncing to my phone but the Fitbit screen is blank.  Any other suggestions?

 

 

 

Moderator edit: format

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‎06-21-2021 11:53 - edited ‎06-21-2021 11:54

‎06-21-2021 11:53 - edited ‎06-21-2021 11:54

Hello @Cam0512. Welcome to the community forums! 

 

Thank you for the detailed information and for the troubleshooting steps you've tried prior to posting. Regarding your question, I was able to see that you reached out to our Support Team and they provided information and troubleshooting steps. Since you have received assistance from them, I recommend replying back to your case if you still have additional questions or inquiries about the outcome of your case. 

 

On a side note, I've moved your post to the Other Charge Trackers board to keep our forums organized. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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