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Charge 3 Bluetooth and syncing issues

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‎08-01-2020 11:18 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

‎08-01-2020 11:18 - last edited on ‎09-15-2020 13:03 by Fitbit Moderator

Having had a Fitbit Alta for 3 years with no issues I got a charge 3 at Xmas and sorry I bothered. It won’t stay connected to Bluetooth so I never receive any notifications. I’ve followed all advice disconnecting and reconnecting etc all to no avail. For the last few weeks I’m also lucky if I can get it sync once a day. My app is constantly looking for device. Extremely disappointed with this product which is nothing much more than a watch now

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