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Charge 3 - Button feedback

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‎01-20-2020 12:16 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

‎01-20-2020 12:16 - last edited on ‎09-24-2020 17:44 by Fitbit Moderator

This Fitbit is terrible.

It was a gift and I really wanted a Fitbit but the "button" if you can call it that isn't reliable.

It took me 10 minutes to power off my workout because everytime I hit the "button" all I got were "notifications, screen display".  

Why didn't they put a button on here?!?  What a horrible update to a great product.  If there was anyway I could exchange mine for a different model I would.

Anyone else have problems with this?

 

 

Moderator edit: updated subject for clarity

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‎01-21-2020 11:20 - edited ‎02-23-2024 03:16

‎01-21-2020 11:20 - edited ‎02-23-2024 03:16

Hello there @lynnrp, welcome to the Community Forums. I am sorry to hear that you are going through this situation. I appreciate your feedback for the Charge 3's button. 

I'd recommend taking a look at the article: How do I navigate my Fitbit device's screen? 

In regards to the button design, for anything else you would like to see implemented in the future, consider visiting our Feature Suggestions board. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review. 

Let me know if there's anything else I may assist you with.

Maria | Community Moderator, Fitbit


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