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Charge 3 - Dim screen

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‎10-12-2020 12:24 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

‎10-12-2020 12:24 - last edited on ‎11-17-2020 10:16 by Fitbit Moderator

I have a Charge 3, purchased on 5/1/19. The screen is so dim I can hardly read it. I've tried all the reboots and refreshes, etc, and also tried changing the screen brightness setting on the device. Nothing helps.

 

I'd appreciate it if you could help me out on this.

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‎10-12-2020 12:31

‎10-12-2020 12:31

Check if you are in Sleep Mode.  Hold in side button a few seconds; Sleep is below DND.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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