Charge 3 Dim screen

[w3ndywhite]

I am fed up of the brightness changing to dim even after changing settings and also not seeing the time when I lift my wrist after tapping wake. I have given up on it and put it away

Moderator edit: subject for clarity

[WilsonFitbit]

Hello @w3ndywhite. Nice to see you around. 

I'm sorry for the experience and thank you for the detailed information and for performing some troubleshooting steps. At this time, I'd recommend making sure that your Charge 3 hasn't gone into sleep or DND mode. When any of these settings are activated: 

• Notifications don't cause the tracker to vibrate or the screen to turn on.
• The screen's brightness is set to dim.
• Turning your wrist won't cause the tracker’s screen to turn on.

To change this, press and hold the button, and swipe left to access the quick settings screen. Tap a setting to turn it on or off. When you turn off the setting, the icon appears dim with a line through it. For more information, see How do I navigate my Fitbit device?

If that doesn't work, I also suggest reviewing this thread and follow the recommendations. 

Hope this helps.