07-21-2020
11:57
- last edited on
09-15-2020
13:17
by
MatthewFitbit
07-21-2020
11:57
- last edited on
09-15-2020
13:17
by
MatthewFitbit
Hi, I have a Charge 3 I always wait till it’s connected to my phone on GPS and the start I leave the Fitbit app running in the background and take my phone with me and the GPS cuts out a few minutes after starting does locking your iPhone cut the GPS? If so that’s ridiculous and needs to be fixed all latest iOS and app up to date firmware as up to date as it will allow
Moderator Edit: Clarified subject
07-24-2020 09:06
07-24-2020 09:06
It's great to see you around, @Kayla90.
If you are having problems with the GPS connected feature, verify the following requirements; then try the troubleshooting steps if necessary.
See if GPS connects after each step
Let me know the outcome.
07-30-2020 07:23
07-30-2020 07:23
GPS seems to be hit and miss sometimes it is failing to sync but it’s completely random when it happens