04-25-2020
19:20
- last edited on
09-17-2020
11:44
by
MatthewFitbit
04-25-2020
19:20
- last edited on
09-17-2020
11:44
by
MatthewFitbit
The last few days the map of the route of my daily walk has been incorrect and I have been getting different distances walked. I have used the Charge 3 with my iPhone 6s for 2 years. The iOs was upgraded to 13.4.1 this week. Could there be an issue with the Fitbit app and the new version of the iOS?
Moderator Edit: Clarified subject
06-07-2020 07:17
06-07-2020 07:17
It's great to see you around, @jjfeigal.
GPS accuracy depends on the signal strength among other factors. Please verify the following before exercising:
Also, all devices with GPS sensors require a direct path to GPS satellites to calculate location. A weak GPS signal might affect the accuracy of your route and other activity data. Your device uses your step count to calculate distance until it finds a signal, so the total distance calculated for a workout may be slightly less accurate when GPS isn't available for the entire time. To learn more, see GPS.gov.
Let me know the outcome. 😊