01-10-2023 13:47 - last edited on 01-12-2023 15:18 by LucioFitbit
01-10-2023 13:47 - last edited on 01-12-2023 15:18 by LucioFitbit
My Charge 3 suddenly will not charge. It showed low battery last night, so I attached it to the charging cord as I have done previously. This morning it still showed low battery and is now almost completely dead. I have cleaned the charger and the Fitbit per manual guidelines, and even used another spare charging cord. I tried moving it to another USB connection too. I have also rebooted twice, but it is still not charging.
Moderator Edit: Clarified subject
01-12-2023 15:26
01-12-2023 15:26
Hi there @Winc2021. Welcome to Community Forums.
I appreciate you reach out to the Community. I'd recommend you follow these instructions to restart your device.
Also check these articles, Can I extend my Fitbit device's battery life? and Why isn't my Fitbit device's battery charging?.